At Ruswal Global, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or use our services, in accordance with the UK General Data Protection Regulation (UK GDPR) and the EU General Data Protection Regulation (EU GDPR).
- Information We Collect
We may collect the following types of information:
- Personal identification information (Name, email address, phone number, etc.)
- Company information
- Website usage data
- Cookies and similar technologies
- How We Use Your Information
We use the collected information for:
- Providing and improving our services
- Communicating with you about our services
- Analyzing website usage to enhance user experience
- Complying with legal obligations
- Legal Basis for Processing
Under UK GDPR and EU GDPR, we process personal data on the following legal bases:
- Contractual necessity – to provide a quotation or deliver our services.
- Legitimate interests – to respond to enquiries, manage client relationships and operate our business.
- Legal obligation – where we are required to comply with applicable laws or regulatory requirements.
- Consent – where you have opted in to receive marketing communications. You may withdraw your consent at any time by contacting us at ruswal@ruswal.org.
- Data Sharing and Disclosure
We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information with our business partners and trusted affiliates.
- International Transfers
As an international inspection company, we may transfer personal data to countries outside the United Kingdom and the European Economic Area where necessary to deliver our services. Where we do this, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or equivalent protections.
- Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting and reporting requirements. Unless a longer retention period is required by law, enquiry and client records are generally retained for up to seven (7) years following the end of our business relationship.
- Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, loss or misuse.
- Your Rights
Under UK GDPR and EU GDPR, you have the right to access, correct, or delete your personal information, as well as to restrict or object to processing, and to request the transfer of your data to another provider. To exercise any of these rights, please contact us at ruswal@ruswal.org.
- Cookies
Our website uses cookies to improve functionality and analyse website traffic. You can manage your cookie preferences through your browser settings.
- How to Complain
If you are unhappy with how we handle your personal data, you have the right to lodge a complaint with the relevant supervisory authority.
If you are in the United Kingdom:
Information Commissioner's Office (ICO)
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Telephone: 0303 123 1113
Website: www.ico.org.uk
If you are in the European Union:
You may lodge a complaint with your local data protection authority. For our operations in the Netherlands, you can contact the Dutch Data Protection Authority:
Autoriteit Persoonsgegevens
PO Box 93374, 2509 AJ Den Haag, The Netherlands
Telephone: +31 70 888 8500
Website: www.autoriteitpersoonsgegevens.nl
- Changes to This Privacy Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. If we make significant changes, we will notify you by email or through a notice on our website.
- Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Ruswal Global
Phone: +31 108 90 65 29
Phone: +44 204 577 09 29
Email: ruswal@ruswal.org